1% OF THE INDUSTRY

A Quick Look at Our Pricing Options

We’ve been told it is possible to revolutionize the payment industry. We have not reinvented the wheel, we decided to build upon it - successfully.

$1

/minute

Essentials Plan
Pay only for the minutes you use. Ideal for businesses of all sizes looking for flexibility and affordability.
All core features included
No lock-in contracts
Multi-language support
24/7 live receptionists - Launching soon!

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Dedicated Agent

Custom Quote
For high call volumes or businesses needing a dedicated receptionist.
Your own assigned agent
Agents Trained on Your SOP
Scalable for heavy usage
Agent Answers Directly to You

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1% OF THE INDUSTRY

How We Offer the Best Prices?

We keep pricing affordable by smartly outsourcing our agents. This approach lets us deliver top-quality answering services at a fraction of the typical industry cost—without compromising on professionalism or reliability.

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Credit card mockups

Frequently Asked Questions

Our FAQ area is the best place to look to find answers to your questions. Our support team constantly updates the questions and answers.

What is your pricing structure?

Our pricing is transparent and flexible, based on competitive minute-based packages that allow you to pay only for the actual call answering time used. This ensures cost-effectiveness with no hidden fees, letting you easily scale the service to suit your business needs and budget.

How does the call forwarding system work?

Incoming calls to your business number are automatically forwarded to our professional answering agents according to your chosen schedule and preferences. The agents answer on your behalf, using your business name and following your instructions to provide a consistent, high-quality customer experience.

How will I receive the call messages and summaries?

After each call, a detailed message summary containing key caller information and instructions is promptly sent to you by email, SMS, or your preferred method. This allows you to review and act on customer inquiries quickly and maintain efficient communication.

What information is included in the message summary?

Our summaries capture all essential details such as caller name, contact information, message contents, time of call, and any specific requests made. This helps you stay organized and ensures nothing important is missed when reviewing your messages.

Can Horizon agents handle advanced tasks like appointment scheduling?

Absolutely. Beyond message-taking, our trained agents can schedule appointments, manage your calendars, and follow complex custom instructions. We support integration with most calendar systems to avoid double bookings and streamline your workflow efficiently.

How do you ensure you collect the correct information from my callers?

Agents use detailed, company-specific scripts and checklists designed around your exact requirements. They are trained to ask clarifying questions and verify critical details, ensuring accurate and complete information gathering with every call they handle.

Are you 24/7?

We operate 24 hours a day, 7 days a week to ensure you can reach us whenever you need assistance. Our support combines live teams to provide timely help around the clock, no matter your time zone or the time of day.

Leading the Way in Business Communication

Experience Effortless Call Answering for Modern Businesses.

Fast, reliable call handling
Simple setup, instant activation
Flexible plans for every business